| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | MY116 | Quality Management Systems | Elective | 1 | 2 | 6 |
|
| Level of Course Unit |
| Second Cycle |
| Objectives of the Course |
| In this course, it is aimed to convey current Quality Systems to students and to gain application competence in order to develop and disseminate the understanding of quality. |
| Name of Lecturer(s) |
| Dr. Öğr. Üyesi Hümeyra İSPİRLİ |
| Learning Outcomes |
| 1 | Understanding of basic quality concepts and the place and importance of these concepts in total quality management | | 2 | Understanding the duties and objectives of Total Quality Management | | 3 | Learning Total Quality Management implementation steps | | 4 | Having the knowledge to distinguish standard definition, types and standardization concepts | | 5 | Learning the concepts of accreditation, calibration and the duties of the Turkish Accreditation Agency (TÜRKAK) | | 6 | Achieving proficiency in using the techniques used in Quality Control Circles in problem solving |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| Quality and general concepts, comparison of classical quality understanding and today's quality understanding, definition of quality management, historical development of total quality, philosophy of total quality, characteristics of quality management, quality management implementation steps, basic factors affecting total quality management, ISO 9000 standards. |
| Weekly Detailed Course Contents |
|
| 1 | Kalitenin Tanımı, Tarihsel Gelişimi, Geleneksel Kalite ve Günümüz Kalite Anlayışı | | | | 2 | Basic Concepts of Total Quality Management | | | | 3 | Quality Management Systems Standard and Standardization | | | | 4 | The Need for Total Quality Management | | | | 5 | Basic Elements and Importance of Total Quality Management | | | | 6 | Key Factors Affecting Total Quality Management | | | | 7 | Organizational Structure and Implementation of Total Quality Management | | | | 8 | Mid-term exam | | | | 9 | Documentation and Information Management in Total Quality Management | | | | 10 | Accreditation, Calibration and Turkish Accreditation Agency (TÜRKAK) | | | | 11 | Basic Factors Affecting Quality (Strategy, Mission, Vision, Values, Customer Focus and Benchmarking, Process Management, Continuous Improvement) | | | | 12 | Total quality management, ISO 9000 standards | | | | 13 | Evironmental standards | | | | 14 | Quality management system models | | | | 15 | Quality management system models | | |
|
| Recommended or Required Reading |
| Said, "Toplam Kalite Yönetimi", Nobel Yayın Dağıtım, 2006
KAVRAKOĞLU, İbrahim, "Toplam Kalite Yönetimi", KalderYayını, 1996.
ŞALE, İsmail, "ISO 9001:2000 Kalite Yönetim Sistemi ve Uygulamaları", Seçkin yayıncılık, 2004
Orhan Küçük, “Kalite Yönetimi ve Kalite Güvence Sistemleri”, Seçkin Kitabevi
Muharrem TUNA - İlkay GÜLER "Kalite Yönetim Sistemleri" , Detay Yayıncılık |
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 30 | | End Of Term (or Year) Learning Activities | 70 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 3 | 42 |
| Self Study | 14 | 3 | 42 |
| Individual Study for Mid term Examination | 5 | 6 | 30 |
| Individual Study for Final Examination | 5 | 6 | 30 |
| Homework | 1 | 18 | 18 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | | LO2 | 3 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 2 | 1 | 4 | 4 | | LO3 | 3 | 1 | 2 | 1 | 2 | 3 | 5 | 2 | 3 | 2 | 3 | 2 | | LO4 | 3 | 1 | 1 | 1 | 2 | 2 | 3 | 2 | 5 | 2 | 2 | 3 | | LO5 | 4 | 1 | 3 | 1 | 2 | 3 | 3 | 3 | 5 | 2 | 3 | 3 | | LO6 | 4 | 2 | 5 | 1 | 4 | 4 | 5 | 3 | 5 | 3 | 4 | 4 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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