| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | BES118 | Total Quality Management in Sports | Elective | 1 | 2 | 6 |
|
| Level of Course Unit |
| Second Cycle |
| Objectives of the Course |
| The purpose of this class; for students to be able to conduct administration concepts within all of the sports industry organizations effectively |
| Name of Lecturer(s) |
| Dr. Öğr. Üyesi Eda ADATEPE |
| Learning Outcomes |
| 1 | To understand the concepts of TQM | | 2 | to develop plans of TQM in sport | | 3 | to set and develop Quality circles | | 4 | to apply problem solving techniques | | 5 | Ability to follow current approaches in the field of total quality in sports. |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| It covers the historical development of total quality management, basic concepts, goals and principles of total quality management, total quality management elements, process management, quality circle, problem solving techniques, quality in sports services and total quality management models in sports organizations. |
| Weekly Detailed Course Contents |
|
| 1 | Providing Information about Course Description, Content, Assignments, Projects, Evaluation and Literature | | | | 2 | Total Quality Management Historical Development Process. Basic concepts and definitions related to Total Quality Management | | | | 3 | Total Quality Management System & Total Quality Management Objectives and Principles | | | | 4 | TKY basic components
| | | | 5 | Total Quality Management Elements & Process Management Approach | | | | 6 | PDCA (Deming) Cycle & Problem Solving Techniques | | | | 7 | ISO and Quality Management Systems-I | | | | 8 | Mid term exam | | | | 9 | ISO and Quality Mangement Systems-II | | | | 10 | National and International Quality Awards | | | | 11 | Sports Service Enterprises and Total Quality Practices | | | | 12 | Examples of Total Quality Management Models in Sports Organizations | | | | 13 | Examination of theses, articles, books, book chapters and papers related to Total Quality Management in Sports | | | | 14 | Examination of theses, articles, books, book chapters and papers related to Total Quality Management in Sports | | | | 15 | Examination of theses, articles, books, book chapters and papers related to Total Quality Management in Sports | | | | 16 | Final Examination or presentation | | |
|
| Recommended or Required Reading |
| Biçer T. (2008). Sporda Toplam Kalite Yönetimi ve Futbol Uygulamaları. Beyaz Yayınları, Ankara.
Çimen Z, Gürbüz B. (2007). Spor Hizmetlerinde Toplam Kalite Yönetimi. Alp Yayın Evi, Ankara.
Efil İ. (2010). Toplam Kalite Yönetimi. Dora Yayınevi, Ankara.
Küçük, O. (2016). Toplam Kalite Yönetimi - Sınırsız İyileşme EFQM Mükemmellik Modeli. Seçkin Yayıncılık, Ankara.
Adatepe, E. (2023). Sürdürülebilir Etkinlik Yönetimi ve Spor. Akademisyen Kitapevi, Ankara. |
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 6 | 84 |
| Criticising Paper | 14 | 1 | 14 |
| Self Study | 14 | 6 | 84 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 2 | 2 | 2 | 2 | 2 | 3 | | LO2 | 4 | 3 | 2 | 5 | 4 | 4 | | LO3 | 3 | 4 | 2 | 5 | 4 | 4 | | LO4 | 4 | 5 | 3 | 5 | 4 | 4 | | LO5 | 4 | 4 | 3 | 3 | 2 | 5 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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