Bayburt University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
GK-SDG1B.17	Human Relations and Communication	Elective	2	3	3

Level of Course Unit

First Cycle

Objectives of the Course

acquired an understanding of the importance of human relationships, and provide structure, Provide the knowledge of various aspects of interpersonal interaction, groups to ensure comprehension of the role of human relations, Qualities of human relations human relations occurred environments and acquired an understanding of these environments provide, human relations and the rules governing the institutions to ensure that they are knowledgeable about, People's attitudes and behavior, to ensure comprehension of the factors that influence them.

Name of Lecturer(s)

Dr. Öğretim Üyesi HÜSNİYE BÜLBÜL

Learning Outcomes

1	Knows that communication and human relations skills.
2	Communications creates confidence.
3	Effective communication skills

Mode of Delivery

Normal Education

Prerequisites and co-requisities

Recommended Optional Programme Components

Course Contents

Communication and human relations in communication confidence building self-disclosure self-expression (emotions and thoughts) concreteness non-verbal communication and non-verbal communication skills, active listening and empathy in communication skills, conflict resolution and conflict management

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Introduction
2	Stages of human relation
3	Johari Window self-disclosure, self-disclosure in a proper way, their different ways of opening, self storage,
4	Connecting to the formation of trust-trust dynamics.
5	The Communication Model, and Communication Process Items.
6	Non-verbal communication
7	Concreteness and the expression of emotions in the process of verbal communication
8	MİDTERM
9	Active listening skills
10	Sign up to get effective feedback to-the-making ability to accept compliments
11	Empathy
12	Initiative: Aggressive, timid and aggressive behavior
13	The process of conflict resolution
14	The nature of human relationships, skills assessment covered

Recommended or Required Reading

Geçtan,E.(1987).İnsan Olmak. Remzi Kitabevi,İstanbul. Bilen, Mürrüvet. (2004). Sağlıklı İnsan İlişkileri, Anı Yayıncılık, Ankara. Cüceloğlu, Doğan. (2001). Yeniden İnsan İnsana, 26. Basım, Remzi Kitabevi, İstanbul. Dökmen, Üstün (1994). İletişim Çatışmaları ve Empati, Sistem Yayıncılık, İstanbul. Edit: Gürüz, Demet ve Temel, Ayşen. (2005). İletişime Yeni Yaklaşımlar, Nobel Yayın Dağıtım, Ankara. Edit:Uğur Demiray. (2007). Genel İletişim, PegemA Yayıncılık,Ankara. Ergin, Akif. (2008). Eğitimde Etkili İletişim, Anı Yayıncılık, Ankara. Goleman, Daniel. (2002). Duygusal Zeka, Varlık Yayınları, İstanbul- Gökçe, Orhan. (2006). İletişim Bilimi, İnsan İlişkilerinin Anatomisi, Siyasal Kitabevi, Ankara. Gürüz, Demet ve Eğinli,Temel Ayşen. (2008). İletişim Becerileri Anlamak-Anlatmak-Anlaşmak, Nobel Yayın Dağıtım, Ankara. Hogan, Kevin. (2007). Başkalarını Sizin Gibi Düşünmeye Nasıl İkna Edersiniz? İkna Etmenin Psikolojisi, Pegasus Yayınları, İstanbul. - Işık, Metin. (2008). Genel ve Teknik İletişim, Eğitim Akademi Yayınları, Konya. - Karip, Emin. (2003). Çatışma Yönetimi, Pegem A Yayınları, Ankara. Tayfun, Recep. (2007).Etkili İletişim Ve Beden Dili, Nobel Yayın Dağıtım, Ankara. Acar,B.,Acar,Z.(1995).Beden Dili,Remzi Kitabevi,İstanbul. Acar,N.V.(2008).İnsan İlişkileri ve İletişim,Nobel Yayın Dağıtım,Ankara. Acar,N.V.(2008).Yeniden Terapötik İletişim /Kişiler Arası İlişkiler. Nobel,Ankara. -Dönmez,Ali.(Çev.Edit.)2009. Yakın İlişkiler Psikolojisi. Nobel,Ankara. Özer, K. A. (2001). İletişimsizlik Becerisi. Ankara: Sistem Yayıncılık.

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
Midterm Examination	1	100
SUM		100
End Of Term (or Year) Learning Activities	Quantity	Weight
Final Examination	1	100
SUM		100
Term (or Year) Learning Activities		40
End Of Term (or Year) Learning Activities		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	60	60
Final Examination	1	30	30
TOTAL WORKLOAD (hours)			90

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6
LO1
LO2
LO3

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High