| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | SY407.3B | Risk and Crisis Management | Elective | 4 | 7 | 3 |
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| Level of Course Unit |
| First Cycle |
| Objectives of the Course |
| The concept of risk and crisis management in disasters has become an inevitable concept as the effects of disaster-related events in our lives begin to feel more. This course is intended to contribute to your development and professional development. |
| Name of Lecturer(s) |
| Doç. Dr. Bülent BAYRAKTAR |
| Learning Outcomes |
| 1 | Recognize the concepts and theories of crisis and risk issues in health care institutions | | 2 | Manage a crisis and evaluate its impact | | 3 | Prepare a proactive crisis plan, make an ethical inquiry about the field | | 4 | Realize the relations with the press and crisis communication in health institutions | | 5 | Knows how to cope with the crisis in health care institutions and prepare a crisis management plan |
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| Mode of Delivery |
| Second Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| In this course, students will be able to identify the concepts of crisis and risk, crisis and reliability: threats to corporate reputation. In health institutions; communication with stakeholders and target audiences in crisis management, problem management-risk management-crisis management, coping with the crisis: Crisis management plan, the elimination of the crisis, measuring the consequences of a crisis, global crises, communication strategies and errors, technology and risk perception. |
| Weekly Detailed Course Contents |
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| 1 | Defining the concepts of crisis and risk | | | | 2 | Crisis typologies and stages of crisis and stages of crisis communication | | | | 3 | Crisis and reliability: identification of threats to corporate reputation | | | | 4 | Communication with stakeholders and target groups in crisis management from health institutions | | | | 5 | Problem management in health care institutions-risk management-crisis management | | | | 6 | Coping with crisis in health care organizations: Crisis management plan | | | | 7 | Press relations and crisis communication in health institutions | | | | 8 | MIDTERM | | | | 9 | Elimination of crisis in health institutions | | | | 10 | Measurement of the consequences of a crisis in health care facilities | | | | 11 | Global crises, communication strategies and errors | | | | 12 | Technology and risk perception in health institutions | | | | 13 | To prepare a proactive crisis plan in health institutions | | | | 14 | To prepare a proactive crisis plan in health institutions II | | | | 15 | General Evaluation | | |
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| Recommended or Required Reading |
| 1) RobertaCarroll (Editor) 2009. Risk Management HandbookforHealthCareOrganizations, Student Edition 2) Çeşitli Bilimsel Makaleler 3) Kriz İletişimi ve Yönetimi, T.C. Anadolu Üniversitesi Yayını No: 2818, Açıköğretim Fakültesi Yayını No: 1776 4) Richard Luecke Kriz Yönetimi, İş Bankası Kültür Yayınları / İş Dünyası, 2007. |
| Planned Learning Activities and Teaching Methods |
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| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
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| Workload Calculation |
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| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 1 | 14 |
| Discussion | 14 | 1 | 14 |
| Question-Answer | 14 | 1 | 14 |
| Case Study | 3 | 2 | 6 |
| Individual Study for Mid term Examination | 5 | 3 | 15 |
| Individual Study for Final Examination | 5 | 3 | 15 |
| Oral Examination | 1 | 3 | 3 |
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| Contribution of Learning Outcomes to Programme Outcomes |
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| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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