| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | SHK202.7B | Civil Aviation and Cabin Services Applications | Elective | 2 | 4 | 3 |
|
| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| To teach the flight attendant duties and responsibilities |
| Name of Lecturer(s) |
| öğretim Görevlisi Ayşen YEŞİL |
| Learning Outcomes |
| 1 | knows the importance of communication between the cabin crew and the passengers. | | 2 | The cabin attendant is known to ensure the safety and security of passengers. | | 3 | Knows the rules of manners and grace. |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| none |
| Recommended Optional Programme Components |
| none |
| Course Contents |
| Cabin crew duties and responsibilities, personal hygiene, diction, manners and courtesy rules |
| Weekly Detailed Course Contents |
|
| 1 | The duties and responsibilities of the cabin attendant | | | | 2 | Safety of cabin | | | | 3 | Safety of passenger | | | | 4 |
Cabin attendant lifestyle | | | | 5 |
Healthy lifestyle for the cabin attendant | | | | 6 |
Healthy life in place and time differences | | | | 7 |
Manners and grace and rules | | | | 8 | Midterm | | | | 9 | Effective communication | | | | 10 | Forms used in the cabin | | | | 11 |
Announcement training | | | | 12 | Self Care | | | | 13 |
Diction | | | | 14 | | applied | | | 15 | | Pre-Flight Demonstration | | | 16 | Final Exam | | |
|
| Recommended or Required Reading |
| Cabin Crew Manual |
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Role Play/Dramatization | 1 | 100 | | SUM | 100 | |
| Oral Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | none |
|
| Workload Calculation |
|
| Attending Lectures | 10 | 1 | 10 |
| Practice | 28 | 1 | 28 |
| Role Play/Dramatization | 30 | 1 | 30 |
| Reading | 20 | 1 | 20 |
| Oral Examination | 1 | 1 | 1 |
| Oral Examination | 1 | 1 | 1 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | | LO2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | | LO3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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