BAYBURT University Information Package / Course Catalogue

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Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
MS1602.2BQuality and Assurance StandardsElective123
Level of Course Unit
Short Cycle
Objectives of the Course
To educate knowledge of the quality management system standards, Total Quality-conscious, who know the practical stepsTotal Quality Management principles and implement business processes
Name of Lecturer(s)
Öğr. Gör. Mehmet KAPUSIZOĞLU
Learning Outcomes
1To know basic quality concepts, quality of development, dimensions and elements
2To know ISO 9001 Quality Management System Standard application form and its scope
3To know OHSAS 18001 Occupational Health and Safety Management System and to know its application and its scope
Mode of Delivery
Normal Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Competition and quality concepts, historical development of quality and quality gurus, Philosophy and Principles of Total Quality Management, Responsibilities of quality culture and quality of activities in organizations, continuous improvement (Kaizen), quality costs, Total Quality Management Suppliers, EFQM Excellence Model, Quality Management Systems, ISO 9001, ISO 14001, ISO 27000, OHSAS 18001, SA: 8000 Standards.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Quality concept and general definitions, historical development of quality, quality gurus
22 Total Quality Management and Principles (the process approach, continuous improvement (Kaizen)
33 Principles of Total Quality Management (Leadership, Total Participation
44 Total Quality Management and Principles (Suppliers and Cooperation, Customer Focus)
55 Quality culture and Responsibilities and quality of activities in organizations
66 TQM Implementation Steps, not Quality cost
77 Total Productive Maintenance
88 Standard Definition, types and importance of standardization
99 TS-EN-ISO 9001 Quality Management System Standard
1011 EFQM Excellence Model and Assessment
1112 TS-EN-ISO 14001 Environmental Management System Standard, TS-EN-ISO 27000 Standard for Information Management
1213 Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System
1314 SA: 8000 Standard for Social Responsibility
14General Evaluation
Recommended or Required Reading
KAVRAKOĞLU, İbrahim, Toplam Kalite Yönetimi, Kalder Yayını, 1996. Prof. Dr. Hasan Şimşek, Toplam Kalite Yönetimi-Kurma, İlkeler, Uygulamalar,, Seçkin Yayıncılık, 2007 ISHIKAWA, Kaoru, Yay. Haz.. Semih Ordaş,Nedret Yayla, Toplam Kalite Kontrol, 1993 ŞİMŞEK, Muhittin ve Nursoy Mustafa Toplam Kalite Yönetimi, Hayat yayıncılık, 2002 ŞALE, İsmail, Adım adım Toplam Kalite Uygulaması, 2001 WEAVER, Charles, N. Çev.Tuncay Birkan, Toplam Kalite Yönetiminin Dört Aşaması, Sistem yayıncılık, 1997 BOZKURT, Rıdvan, Kalite İyileştirme Araç ve Yöntemleri (İstatistiksel Teknikler), MPM, 2003 YENERSOY, Gönül, Toplam Kalite Yönetimi: Mükemmel Arayış Yolculuğuna İlk Adım, Rota yayınları,1997 [10] ŞALE, İsmail, ISO 9001:2000 Kalite Yönetim Sistemi ve Uygulamaları, Seçkin yayıncılık, 2004 [11] EFİL, İsmail, Yönetimde Kalite Kontrol Çemberi ve Uygulamadan Örnekler, Alfa yayıncılık 5.baskı, 1999
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination122
Attending Lectures14228
Self Study14228
Individual Study for Mid term Examination11010
Individual Study for Final Examination12020
TOTAL WORKLOAD (hours)89
Contribution of Learning Outcomes to Programme Outcomes
PO
1		PO
2		PO
3		PO
4		PO
5		PO
6		PO
7		PO
8		PO
9		PO
10
LO1          
LO2          
LO3          
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High