| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | İSG211.4B2 | Total Quality Management | Elective | 2 | 3 | 3 |
|
| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| To gain basic knowledge about Total Quality Management |
| Name of Lecturer(s) |
|
| Learning Outcomes |
| 1 | Will learn General Management Principles and Management Functions | | 2 | Will learn main elements and fundamental principles of Total Quality Management | | 3 | Will be familiar with ISO 9001: 2000 Approach | | 4 | Will learn Occupational Health and Safety&Quality Relationship |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
|
| Recommended Optional Programme Components |
|
| Course Contents |
| Management Principles and General Basis of Management / Aim of Changes / Reason of Changes / What is Quality? / History of Total Quality / Aspects of Improvements / 12 Principles of Deming on Total Quality Management / Ten Steps Advised by Hunt on Total Quality Planning / Description and Aim of Quality Circles / Basic Principles of Quality Circles / Organization Structure of Quality Circles / Usage Areas of Quality / Total Quality Management in Education / Basic Principles and Main component of Total Quality Management / Strategic Quality Management / Swot Analysis / Income and Costs of Quality / Control and Evaluation / Assessment Tools and Methods / ISO 9000 Quality Assurance System / ISO 9000 Standards / ISO 9000: 1994 Standards and Guidelines in Series / ISO 9001: 2000 Approach / Quality Relationship between Occupational Health and Safety. |
| Weekly Detailed Course Contents |
|
| 1 | Management Principles and General Basis of Management | | | | 2 | Aim of Changes / Reason of Changes | | | | 3 | What is Quality? / History of Total Quality | | | | 4 | Aspects of Improvements / 12 Principles of Deming on Total Quality Management / Ten Steps Advised by Hunt on Total Quality Planning | | | | 5 | Description and Aim of Quality Circles / Basic Principles of Quality Circles | | | | 6 | Organization Structure of Quality Circles / Usage Areas of Quality / Total Quality Management in Education | | | | 7 | Basic Principles and Main component of Total Quality Management | | | | 8 | Midterm | | | | 9 | Strategic Quality Management / Swot Analysis | | | | 10 | Income and Costs of Quality / Control and Evaluation / Assessment Tools and Methods | | | | 11 | ISO 9000 Quality Assurance System | | | | 12 | ISO 9000 Quality Assurance System | | | | 13 | ISO 9000 Standards | | | | 14 | ISO 9001: 2000 Approach | | |
|
| Recommended or Required Reading |
|
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Makeup Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 3 | 42 |
| Self Study | 14 | 1 | 14 |
| Individual Study for Mid term Examination | 1 | 5 | 5 |
| Individual Study for Final Examination | 1 | 10 | 10 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 1 | 1 | 1 | 1 | | | 1 | 5 | | 1 | | | | LO2 | 1 | 1 | 1 | 1 | | | 1 | 5 | | 1 | | | | LO3 | 1 | 1 | 1 | 1 | | | 1 | 5 | | 1 | | | | LO4 | 1 | 1 | 1 | 1 | | | 1 | 5 | | 1 | | |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
 |
| |