BAYBURT University Information Package / Course Catalogue

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Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
SY303B2Performance Management in Healthcare BusinessesCompulsory355
Level of Course Unit
First Cycle
Objectives of the Course
To provide students with information about performance measurement and outcome evaluation terminology, definitions and models in health services and to gain the ability to associate them with management systems.
Name of Lecturer(s)
Dr.Öğr.Üyesi Seda KIZIL
Learning Outcomes
1Having and applying current theoretical and practical knowledge about the field of health management.
2To gain the ability to understand, analyze and direct the administrative, financial, legal, technical and medical functioning of health institutions.
3To be able to analyze the national and international health system, health planning and policies, health sector with its economic and financial dimensions.
4Having and applying the knowledge and skills to make advanced quantitative and qualitative analyzes in health management.
5Using current scientific methods and techniques in critical and innovative thinking, decision making and problem solving in the problems that arise in the health management process
6To have the ability to follow the changes in the field of health management and to produce solutions specific to the country's health system.
7To act in accordance with the ethical principles of scientific research, publication and management
Mode of Delivery
Second Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
The content of this course; performance management process consists of program evaluation and performance measurement in health services, performance management systems, performance measurement methods in health institutions.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Performance concept, its components, key concepts and importance
2Performance management and strategic performance management process
3Performance management in public services
4Program evaluation and performance measurement in health services
5Resistances to performance measurement and the difficulty of measuring performance in healthcare
6Performance management systems
7Performance measurement methods in health institutions
8Midterm Exam
9Techniques used in performance evaluation in health institutions
10Evaluation of health services
11Research designs and measurement validity in the evaluation of health services
12Methods of assessing health care and measuring outcomes and risk adjustment in clinical settings
13Economic evaluation methods in evaluating the performance of health services
14Performance management and measurement studies in developing countries and Turkish Health sector
15General Evaluation
Recommended or Required Reading
1. Dale J. Block. Healthcare Outcomes Management: Strategies for Planning and Evaluation. Jones and Bartlett Publishers. Sudbury, 2006. 2. Robert L Kane. Understanding Health Care Outcomes Research. Jones and Bartlett Publishers. Sudbury, 2006. 3. Anne W. Wojner. St. Louis, Mo. Outcomes Management: Applications to Clinical Practice: London: Mosby, c2001. 4. Waal, Ad (2007). Strategic Performance Management: A Managerial and Behavioural Approach. 5. McDavid, JC & Hawthorn, LRL (2006). Program Evaluation & Performance Measurement: An Introduction to Practice 6. Taticchi, P (2010). Business Performance Measurement And Management: New Contexts Themes and Challanges 7. Grembowski, D (2001). The Practice of Health Program Evaluation 8. Neely, A (2007). Business Performance Measurement Unifying Theory and Integrating Practice. 9. WHO (2003). How can hospital performance be measured and monitored?
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination122
Attending Lectures14342
Question-Answer14342
Self Study14342
Individual Study for Mid term Examination166
Individual Study for Final Examination11313
TOTAL WORKLOAD (hours)148
Contribution of Learning Outcomes to Programme Outcomes
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15
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* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High