Bayburt University Lifelong Learning Programme

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type of Course Unit	Year of Study	Semester	Number of ECTS Credits
TD115B	Secretarial Techniques	Compulsory	1	1	3

Level of Course Unit

Short Cycle

Objectives of the Course

Tibbı students who will start his career as a technician secretary secretary to provide the necessary information about the personal and professional characteristics of

Name of Lecturer(s)

Öğr. Gör. Merve ÇARKIT

Learning Outcomes

1	Define the concept of secretariat and its types
2	Knows the Cognitive, Affective and Physical features of the secretariat
3	Can apply secretarial skills
4	Can apply telephone communication techniques.
5	Has knowledge about managerial and organizational activities in the office.

Mode of Delivery

Second Education

Prerequisites and co-requisities

None

Recommended Optional Programme Components

None

Course Contents

Adequate knowledge of personal and technical characteristics of the secretaries in HK

Weekly Detailed Course Contents

Week	Theoretical	Practice	Laboratory
1	Job concept, the result of occupation, the necessary elements to be a profession dealing with the area.
2	Secretary concept, historical development of the secretarial profession in the world and Turkey.
3	Classic and contemporary concepts secretary, secretarial species
4	Duties and responsibilities of the secretarial profession
5	Secretary of the importance of business life, business life and successful executive-secretary relationship
6	Basic features of the Secretary, the personal touch.
7	Vocational fetures and vocational qualifications
8	Mid term exam
9	Effective ways of communication in the Secretariat
10	Connect the task of providing the secretary of the association with the business environment
11	The duties of the secretary of the meeting and travel arrangements.
12	Protocol rules for the secretary
13	Face to face and telephone communication, the image of the appointments secretary visits and visitors, physical appearance, clothing, makeup, cleaning, maintenance.
14	The image of secretary, physical appearance, clothing, makeup, cleaning, maintenance.
15	An Overview

Recommended or Required Reading

1 - TENGİLİMOĞLU, D, Çıtak, N, Yönetici ve Tıp Sekreterliği, Seçkin , 2003 2 - TENGİLİMOĞLU, D, Çıtak, N, Tıbbi Sekreter. , 2009 seckin 3 -. Tarhan, M, Sekreterlik bilgi, Seçkin, 2006 4. Tutar, H, Başpınar. N. Altınöz, M, Sekreter El Kitabı, Seçkin, 2007 5. Tutar, H, Yönetici Sekreteri, Nobel, 2007.

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

Term (or Year) Learning Activities	Quantity	Weight
Midterm Examination	1	100
SUM		100
End Of Term (or Year) Learning Activities	Quantity	Weight
Final Examination	1	100
SUM		100
Term (or Year) Learning Activities		40
End Of Term (or Year) Learning Activities		60
SUM		100

Language of Instruction

Turkish

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Midterm Examination	1	1	1
Final Examination	1	2	2
Attending Lectures	14	2	28
Question-Answer	14	2	28
Self Study	14	2	28
TOTAL WORKLOAD (hours)			87

Contribution of Learning Outcomes to Programme Outcomes

	PO 1	PO 2	PO 3	PO 4	PO 5	PO 6	PO 7	PO 8	PO 9	PO 10	PO 11	PO 12	PO 13	PO 14	PO 15
LO1	1	1	1	2	2	1	2	1	2	1	2	1	3	1	3
LO2	2	2	1	1	1	2	1	2	1	2	2	1	2	2	1
LO3	1	2	1	2	1	2	1	1	2	1	1	1	1	2	2
LO4	2	1	1	2	1	2	1	1	1	1	2	2	3	1	3
LO5	2	1	1	1	1	2	1	2	2	2	1	2	1	3	3

* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High