BAYBURT University Information Package / Course Catalogue

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Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
HBS118Protocol and CommunicationCompulsory124
Level of Course Unit
Short Cycle
Objectives of the Course
To teach protocol rules in social life and business environment
Name of Lecturer(s)
Öğr. Gör. Mustafa KARAMAN
Learning Outcomes
1To be able to define the protocol concept
2 Get to know protocol in social and business settings
3 Comprehend the Senior and Junior relationship
4Understand the importance or protocol in formal relationships
5Grasp the flag protocol concept
6Understand outside catering
7Comprehend service and table setting
Mode of Delivery
Second Education
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
Protocol rules in social life and business environment, protocol rules applied in institutions and organizations, protocol rules applied in corporate events and protocol rules applied in secretary representation
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Definition of protocol, history
2Management and protocol management concepts
3Etiquette and courtesy rules
4Protocol rules in public life
5Priority-order sequences
6Seating arrangements, official ceremonies
7Official correspondence, turn-around ceremonies
8Midterm
9Appointment of commissioners, ritual commencement of relative
10Flag ceremonies
11Job interviews and interviews
12Transport Protocol-Protocol and banquet meals
13Service rules and guest hospitality
14Service and eating and drinking advisor, sitting rules
15Protocol rules to be applied by the secretary in representation
16FINAL
Recommended or Required Reading
Business Protocol, Yard. Doc. Dr. Mehmet ALTINÖZ Yard. Doc. Dr. Hasan TUTAR
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Examination1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination122
Final Examination122
Attending Lectures14228
Question-Answer14228
Case Study8216
Self Study155
Individual Study for Mid term Examination2510
Individual Study for Final Examination8216
TOTAL WORKLOAD (hours)107
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
LO1             
LO2             
LO3             
LO4             
LO5             
LO6             
LO7             
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High