| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | SHK206B2 | Protocol Rules and Etiquette | Compulsory | 2 | 4 | 3 |
|
| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| The aim of this course is to teach students the protocol rules and forms of politeness. |
| Name of Lecturer(s) |
| Öğr.Gör. İbrahim Köksal |
| Learning Outcomes |
| 1 | Uses the protocol and etiquette that should be considered in the society in all areas of life. | | 2 | Makes behavior analysis and interpretation within the framework of courtesy rules in society | | 3 | Has a command of the dress code that should be considered in formal and informal environments, and integrates his/her experience in this field with the rules of uniform and yacht dress code. | | 4 | Organizes the hierarchiall communication required by its professional environment within the framework of courtesy and protocol rules. | | 5 | Analyzes the relationship between courtesy and protocol rules and professional ethics and uses them in professional usage areas. |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| N/A |
| Recommended Optional Programme Components |
| N/A |
| Course Contents |
| The protocol rules and forms of politeness in the society.
Dress codes in formal and informal environments.
Hierarchical communication and behaviour forms in business environment. |
| Weekly Detailed Course Contents |
|
| 1 | Rules to be considered in society, definition of protocol concept and usage areas | | | | 2 | The importance of protocol in administration, military and official ceremony protocol rules and flag protocol rules | | | | 3 | Courtesy and etiquette | | | | 4 | Meeting and being introduced in corporate places | | | | 5 | Greeting, Street etiquette and priority passing through doors | | | | 6 | Rules to be considered while talking on the phone and using the internet in the business environment | | | | 7 | Official correspondence rules and forms of address Official correspondence protocol: submission and request in official letters, signature rules, forms of address in correspondence, business cards, invitations, congratulations, condolences | | | | 8 | Mid-term exam | | | | 9 | State protocol rules | | | | 10 | Table rules, service order and material use | | | | 11 | job interview protocol | | | | 12 | Rules to be considered in social events, dressing appropriately for the time and place | | | | 13 | Profession and business etiquette | | | | 14 | Airpoty protocol procedures | | | | 15 | Airpoty protocol procedures | | | | 16 | Final exam | | |
|
| Recommended or Required Reading |
| AYTÜRK, N, Protocol Information, Nobel Publishing, Ankara, 2016. |
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | N/A |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 1 | 1 |
| Attending Lectures | 25 | 1 | 25 |
| Team/Group Work | 30 | 1 | 30 |
| Demonstration | 20 | 1 | 20 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 1 | 5 | 1 | 1 | 5 | 5 | 3 | 4 | 5 | 1 | | LO2 | 1 | 5 | 1 | 1 | 5 | 5 | 3 | 4 | 5 | 1 | | LO3 | 1 | 5 | 1 | 1 | 5 | 5 | 3 | 4 | 5 | 1 | | LO4 | 1 | 5 | 1 | 1 | 5 | 5 | 3 | 4 | 5 | 1 | | LO5 | 1 | 5 | 1 | 1 | 5 | 5 | 3 | 4 | 5 | 1 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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