| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | AŞ110B | Restaurant Management | Compulsory | 1 | 2 | 5 |
|
| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| The aim of this course is to learn the services in restaurant establishments, to provide services, to provide good and high quality service and to learn the personnel behaviors. |
| Name of Lecturer(s) |
| Öğr. Gör. Dr. Ömer Ceyhun APAK |
| Learning Outcomes |
| 1 | Have information about restaurants | | 2 | Tell the classification of restaurants | | 3 | will have information about restaurants in Turkey | | 4 | Have information about food flows in restaurant |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| none |
| Course Contents |
| The development of the restaurant, the catering trends, the service process in restaurants, restaurants in Turkey, classification of restaurants, fast-food restaurants, new applications in restaurants. |
| Weekly Detailed Course Contents |
|
| 1 | Food and beverage sector overview | | | | 2 | Introduction to restaurant management | | | | 3 | Characteristics and classification of restaurants | | | | 4 | Importance of location | | | | 5 | Decision to choose site | | | | 6 | Brand creation | | | | 7 | Brand development | | | | 8 | MIDTERM | | | | 9 | Kitchen planning | | | | 10 | Decoration | | | | 11 | Kitchen and service equipment | | | | 12 | Service types; Classic and modern French service, English service. | | | | 13 | Customer happiness | | | | 14 | Managerial errors and solutions | | | | 15 | Restaurant Business Chains | | |
|
| Recommended or Required Reading |
| KOZAK, Meryem Akoğlan, (2017), Restoran Yönetimi: Kavramlar ve Süreçler. Ankara: Detay Yayıncılık. |
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 3 | 42 |
| Individual Study for Mid term Examination | 1 | 20 | 20 |
| Individual Study for Final Examination | 1 | 35 | 35 |
| Report | 1 | 20 | 20 |
| Homework | 14 | 3 | 42 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 3 | 4 | 1 | 2 | 3 | 5 | 4 | 2 | 2 | 2 | | LO2 | 4 | 3 | 1 | 2 | 3 | 5 | 5 | 2 | 2 | 2 | | LO3 | 4 | 4 | 1 | 2 | 4 | 5 | 5 | 2 | 1 | 2 | | LO4 | 5 | 3 | 1 | 2 | 3 | 5 | 5 | 2 | 5 | 2 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
 |
| |