| Course Unit Code | Course Unit Title | Type of Course Unit | Year of Study | Semester | Number of ECTS Credits | | HBS115B | | Compulsory | 1 | 1 | 4 |
|
| Level of Course Unit |
| Short Cycle |
| Objectives of the Course |
| To have knowledge about the concepts of management and office management. It is intended to learn to support work to support office technical management. The main objective of the course is to make the office managers of the future comprehend an understanding that acts with a team spirit in order to achieve the determined goals and objectives, enables all employees to participate in the management within a democratic organizational structure, and accepts knowledge expertise as the basic reality. |
| Name of Lecturer(s) |
| Öğr. Gör. Doğan BAŞKÖY |
| Learning Outcomes |
| 1 | Administration and office management concepts knows. | | 2 | Know the Types of Classic and Contemporary Office . | | 3 | Duties and responsibilities of the Office Personnel knows. |
|
| Mode of Delivery |
| Normal Education |
| Prerequisites and co-requisities |
| None |
| Recommended Optional Programme Components |
| None |
| Course Contents |
| Your duty as an Office Manager; personnel related activities; setting standards and targets for the office; development of skills in leadership and human relations; the importance of good customer relations; special problems; principles of selection and use of office equipment and machinery; improvement of working conditions and settlement in the office and workplace. |
| Weekly Detailed Course Contents |
|
| 1 | Office concept, definition and types | | | | 2 | Classical and contemporary office types and management | | | | 3 | Office management and functions | | | | 4 | Business analysis in offices | | | | 5 | Staff recruitment and training in offices | | | | 6 | Communication in offices | | | | 7 | Total quality management in offices | | | | 8 | Midterm | | | | 9 | Design and ergonomics in offices | | | | 10 | Office Automation and Office Supplies | | | | 11 | Filing in offices | | | | 12 | Correspondence techniques in offices | | | | 13 | Performance appraisal in offices | | | | 14 | Time management in offices | | | | 15 | Business and professional ethics in offices | | | | 16 | FINAL EXAM | | |
|
| Recommended or Required Reading |
|
| Planned Learning Activities and Teaching Methods |
|
| Assessment Methods and Criteria | |
| Midterm Examination | 1 | 100 | | SUM | 100 | |
| Final Examination | 1 | 100 | | SUM | 100 | | Term (or Year) Learning Activities | 40 | | End Of Term (or Year) Learning Activities | 60 | | SUM | 100 |
| | Language of Instruction | | Turkish | | Work Placement(s) | | None |
|
| Workload Calculation |
|
| Midterm Examination | 1 | 1 | 1 |
| Final Examination | 1 | 2 | 2 |
| Attending Lectures | 14 | 2 | 28 |
| Case Study | 5 | 3 | 15 |
| Self Study | 14 | 2 | 28 |
| Individual Study for Mid term Examination | 10 | 2 | 20 |
| Individual Study for Final Examination | 10 | 2 | 20 |
| Homework | 5 | 1 | 5 |
|
| Contribution of Learning Outcomes to Programme Outcomes |
| LO1 | 3 | 2 | 5 | 3 | 4 | 4 | 5 | 3 | 2 | 3 | 3 | 3 | | LO2 | 4 | 2 | 5 | 2 | 4 | 3 | 5 | 3 | 1 | 3 | 2 | 3 | | LO3 | 5 | 2 | 5 | 4 | 4 | 4 | 5 | 3 | 1 | 3 | 3 | 3 |
|
| * Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High |
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