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1 | • Definition, Purpose and Communication Importance
• Functions of Communication
• Elements of the Communication Process
• Conditions of the Communication Process and obstacles
• Classification of Communication
• Definition and Purpose of Written Communication and Its Importance
• Caution in Written Communication Points to be noted
• Positive and positive effects of written communication Negatives | | |
2 | •Correspondence, Correspondence Principles
•Grammar Rules in Correspondence
•Writing of Some Words and Suffixes
•Correction Mark, Writing of Numbers
•Places Where Capital Letters Are Used
•Compound Words, Idioms, Writing Reduplications
• Quotation Words, Abbreviations, Writing Symbols
•Syllable Structure and Line in Turkish Division of Words at the End
•Spelling Based on Sound Events Rules | | |
3 | • Punctuation Marks
• Period, Comma, Semicolon
• Two Dots, Three Dots
• Question Mark, Exclamation Mark
• Hyphen, Slash, Reverse Slash
• Quotation Mark, Single Quotation Sign Denden Sign
• Arc Bracket, Square Bracket
• Apostrophe | | |
4 | • Official Letters
• Formal Letter Types
• Institutional articles
• Petition
• Report
• Amount
• Consent letters
• Form texts
• Other official letters | | |
5 | • Special Articles
• Custom Post Types
• Electronic Mail (E-mail)
Write
• Congratulatory Letter
• Thank you letter
• Letter of Apology
• Resignation Letter
• Farewell Letter
• Letter of Condolence and Consolation
• Other Post Types | | |
6 | • Electronic Document
• Electronic Document Format Types
• Searched for in Electronic Documents Features
• Electronic Document Management
• Registration of Electronic Documents Transactions
• Electronic Document Management System
• Legislation and Standards | | |
7 | • Document: Conceptual Content
• Document Types
• Document Services and Documents Record
• Clipping and Clipping Activities
• Document Management
• Document Management and Correspondence Types | | |
8 | Midterm | | |
9 | • Knowledge: Conceptual Content
• Importance of Information
• Information Types
• Information Management
• Document: Conceptual Content
• Document Types
• Document Production
• Document Management
• Document Management Program | | |
10 | • File and Filing concepts
• Purpose of Filing • Institution of Filing Its Importance in terms of
• Filing Procedures
• Filing Tools
• Filing Systems and Filing Systems Features
• Filing Systems Basic Elements | | |
11 | • Alphabetical File Arrangement Method
• Numeric/Numerical File Editing Method
• File by Subject Editing Method
• Geographic File Editing Method
• Chronological File Arrangement Method
• Mixed File Editing Method
• Electronic File Editing Method | | |
12 | • E-Government Concept
• Features of e-Government
• Emergence and Development of E-Government
• Basic Elements of E-Government
• Maturity Criteria of E-Government
• Infrastructure Requirements of E-Government
• Development of E-Government in Turkey
• E-signature
• E-signature Certificate
• Important eGovernment Projects Realized in Turkey
• E-Government Applications in the World
• Problems and Criticisms towards E-Government | | |
13 | • Office Concept
• Description of the Office
• Office Types
• Purpose of Offices and Functions
• Office Workers and Functions
• Office Manager
• Concept of Office Management
• Office Management Scope, Purpose and Importance
• Office Management Functions
• Office Management techniques
• In Office Management Productivity | | |
14 | • Technology
• Data, Information and Information Systems
• Types of Information Systems
• Office Automation
• Office Machines
• Hardware and Software
Technologies
• Hardware Technologies
• Software Technologies
• Computer Networks
• Data Resources Management
• Affecting Information Systems Security problems | | |
15 | • Archive
• Unit and Institution Archive
• Importance and Value of the Archive
• Functions of Archives
• Archive Material and Types
• Archive Classification Systems
• Archive Operations and Preservation
• Archive Operations - General Applications
• Unit Archive Transactions
• Sorting and Disposal
• Institutional Archive Procedures | | |